Balinese Onsen Ryokan Hakone Airu, Hakone ➤ Reviews, Rooms & Prices 2025

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About the Hotel

499-1 Yumoto, Hakone, Japan, 250-0311

Balinese Onsen Ryokan Hakone Airu, a 4-star Hakone hotel, features air-conditioned rooms and offers a range of amenities, including free WiFi, a restaurant specializing in Japanese cuisine, and an indoor mineral hot spring. Guests can enjoy both Western and Asian breakfast options during their stay.

Rooms & Amenities

Rooms at Balinese Onsen Ryokan Hakone Airu include a private bathroom equipped with a deep soaking bathtub, hairdryer, and free toiletries. Some rooms feature balconies with mountain views and special amenities such as private open-air baths and hot tubs.

Dining & Nearby Options

Dining options include a restaurant that offers Japanese dishes, with a kaiseki dinner featuring steak, shabu-shabu, or sushi. Room service is also available, and guests can find additional dining establishments nearby, including coco Hakone and Karuta.

Leisure & Services

Leisure amenities at the Balinese Onsen Ryokan include access to hot springs. Additional facilities consist of a shared lounge, concierge services, and gift shops, enhancing the overall guest experience.

Transportation & Local Area

Guests can use public transport via Yumoto-Nakajuku bus station just a minute away. Nearby attractions include the Hakone Kitahara Toys Museum and Odawara Castle, enhancing opportunities for exploration in the area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room Open-Air Bath Mountain View 2F Sushi

Max:

3 persons

20 m²

Bed options:

4 Single beds

Mountain view

Shower

Heating

room details

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Deluxe Room Open-Air Bath Mountain View 4F

Max:

3 persons

20 m²

Bed options:

4 Single beds

Mountain view

Shower

Heating

room details

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Superior Room Open-Air Bath Mountain View 3F

Max:

3 persons

20 m²

Bed options:

4 Single beds

Mountain view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Hakone700 m

Airports

Oshima (OIM) 78.4 km

Tokyo International (HND) 88.5 km

Train

Hakone-Yumoto Station600 m

Tonosawa Station 1.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tropical Bliss

“Having our own private onsen on the balcony turned our stay into a serene retreat, with stunning views of the hills and a relaxing atmosphere.” view full review

Delicious Breakfast!

“The Japanese breakfast was a good surprise—it was even better than dinner, offering an array of beautifully prepared dishes.” view full review

Spacious Comfort

“The room was impressively spacious and the tatami beds gave a unique comfort that made sleeping a real pleasure.” view full review

Cozy Retreat

“The comfortable bed made our nights restful, and waking up to lovely views from the room elevated our experience.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Children

Children's menu

Spa & Leisure

Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

499-1 Yumoto, Hakone, Japan, 250-0311

Map view

499-1 Yumoto, Hakone, Japan, 250-0311

City landmarks

682 Yumoto

Tenseien

730 m

628 Yumoto

Tamasudare Shrine

620 m

Castle

Odawara Castle

5.4 km

266 Yumoto

Hakone Town History Museum

690 m

Museum

Kanagawa Prefectural Museum of Natural History

2.1 km

24 Tonosawa

Amida-ji

1.1 km

100-1 Yumotochaya

Yuasobisho Hakone Hot Spring

600 m

Amusement Park

Forest Adventure Hakone

1.5 km

Tonosawa

Fukazawa Zeni Araibenzaiten

930 m

Ashinoyu

Tokoan Kumano Gongen

620 m

777 Yumoto

Kappa Tengoku

940 m

84 Yumoto

Honma Yosegi Art Museum

1.6 km

74 Tonosawa

Fukuzumiro

1.8 km

303 Iryuda

Shotai-ji

2.3 km

Museum

Suzuhiro Kamaboko Museum

3.1 km

Mount Tonomine

1.5 km

Museum

Hakone Open-Air Museum

4.9 km

Nearby

613 Yumoto

Kei Hiraga Museum

290 m

740 Yumoto

Hakone Kitahara Toys Museum

390 m

562 Yumoto

Shogenji Temple

140 m

Pagoda

Sounji Temple

250 m

Bridge

Ajisai Bridge

490 m

Pagoda

Soun-ji

300 m

657 Yumoto

Izumi

140 m

562 Yumoto

Shoganji

140 m

682 Yumoto Tenseien

Tamadare Falls

710 m

Yumoto

Soun Park

290 m

431 Yumoto

Shirayama Shrine

300 m

702 Yumoto

Gallery Fuchiso

380 m

Japan

Glass Art Experience Workshop

540 m

Restaurants

Hatsuhana Soba Honten

410 m

635 Yumoto

Hatsuhana Soba Shinkan

310 m

474-2 Yumoto

Shika Jaya

390 m

640 Yumoto

Scott

640 m

694-20 Yumoto

Nisshin Tei Honten

720 m

703 Yumoto

Hakone Nakamuraya

720 m

691 Yumoto

808 Monsmare

720 m

698-10 Yumoto Mira Hakone 1F

Garo Cafe Utrillo

680 m

692 Yumoto

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

beautiful outdoor bath

friendly staff

chilly mornings

odd menu combinations

8.4/10

Great

Rooms

8.9

Location

7.8

Service

8.6

Dining

7.6

Marion

United Kingdom, March 2024

8.2/10

My stay at the hotel in the beautiful Hakone area was excellent, offering a luxurious experience with lovely traditional Japanese elements. The room was huge, clean, and had a well-thought-out design. The futon was very comfortable, and the bathroom plus outside bath were exceptionally beautiful. However, the price may not be justified by the overall room experience.

Rooms

8.0

The rooms felt traditional Japanese to an extent and were excellent, providing a quite luxurious stay. They were huge, clean, and well-designed, with a very comfortable futon and a beautiful bathroom plus outside bath.

Service

7.0

The service was friendly, with a nice touch of giving us shop chopsticks as a gift. However, it did not fully deliver the expected immersive Japanese experience.

Location

9.0

The location was within walking distance from the bus stop/train station in a quiet neighborhood, although it was a few minutes uphill from Hakone-Yumoto station. Overall, it was beautiful and convenient, with good proximity to transportation options.

Dining

8.0

The dining experience offered a mix between Japanese and Western breakfast, which was extremely pretty and delicious with a generous amount of food. However, the blend may not cater to those seeking a strictly Japanese or Western culinary experience.

Facilities

9.0

The facilities were top-notch, offering a great blend of traditional and modern amenities that added to the overall stay experience.

United States, January 2024

8.4/10

Staying at this hotel was a delightful experience. The rooms were spacious, clean, and beautifully designed, with a fantastic outdoor bath that offers stunning views of the mountains. The service was top-notch, with friendly staff who made our stay comfortable. The location was convenient, close to transportation options and attractions in Hakone. While the dining options were varied and tasty, there were some minor issues with an odd mix of menu items. Overall, a great value for the money with a few minor drawbacks.

Rooms

9.0

The rooms were huge, clean, and well-thought-out in design. The futon was very comfortable, and the bathroom plus outside bath were beautiful, making it a relaxing experience.

Service

9.0

The staff were friendly and provided excellent service. Their ability to communicate in English made our stay hassle-free.

Location

8.0

The hotel is conveniently located near the train and bus stations, making it easy to explore Hakone. However, the lack of heating in some areas made mornings chilly.

Dining

7.0

The dining experience was varied and delicious, with a mix of different items. However, there were a few odd combinations that were less enjoyable.

Facilities

9.0

The facilities at the hotel were great, offering everything needed for a comfortable stay.

beautiful outdoor bath

chilly mornings

John

United States, November 2023

8.8/10

My stay at the hotel was truly wonderful. The room had an exquisite onsen bath tub made out of rock on the balcony with a breathtaking view of the mountains and cherry blossoms. The staff ensured a private and convenient service throughout my stay.

Rooms

10.0

The room was exceptional, with a stunning onsen overlooking the mountains and cherry blossoms. The staff went above and beyond to make it feel like a private retreat.

Service

9.0

The service was top-notch, with friendly and accommodating staff who even worked diligently during extreme weather conditions.

Location

8.0

The hotel is ideally located just a few minutes from Hakone-Yumoto station, though the uphill climb may require a small bus or taxi for convenience.

Dining

8.0

The dining experience was delightful, offering a variety of fancy dishes with a mix of fresh ingredients. However, the breakfast lacked a distinct Western or Japanese touch.

Facilities

9.0

The hotel boasts impressive facilities, including a beautiful onsen with mesmerizing views over the mountains.

Leslie

United States, October 2023

8.4/10

My stay at the hotel was truly luxurious in the beautiful Hakone area. The rooms were spacious and filled with all the amenities I could ask for, offering an excellent stay with an amazing mountain view. However, I found that the price didn't quite match the value received.

Rooms

9.0

The rooms were excellent, providing a quite luxurious experience in the beautiful Hakone area with an amazing mountain view.

Service

9.0

The service was top-notch, very professional, and felt like a luxury experience without being overwhelming. The staff even went above and beyond by being flexible with check-in times despite extreme weather conditions.

Location

7.0

The location was nice and dreamy looking, albeit a bit of a walk uphill from Hakone-Yumoto station. A shuttle service for guests would have been a great addition.

Dining

8.0

The dining experience was delightful, offering a mix of various items that were extremely pretty and delicious, although the price may not be fully justified.

Facilities

9.0

The hotel facilities were top-notch, ensuring a comfortable and convenient stay.

mountain view

price not justified

Jonathan

United Kingdom, August 2023

7.8/10

The hotel is nestled in a nature-filled setting close to interesting attractions. The rooms are spacious and clean, offering peaceful views of the mountains, but unfortunately, the cherry blossom view was unavailable during my stay. The service was top-notch with incredibly friendly and attentive staff. While the dining experience offered a mix of different items and was simple and delicious, it lacked variety in the breakfast spread. The location is a few minutes' walk from Hakone-Yumoto station but requires a bit of an uphill trek. Although the price could be seen as a bit high, the overall value for money is reasonable for the experience provided.

Rooms

8.0

The rooms are spacious and clean, offering mountain views and a private small hot tub on the balcony.

Service

9.0

The staff were incredibly friendly and service-minded, ensuring a pleasant stay. They were also knowledgeable and attentive to details like checking the room temperature.

Location

7.0

The hotel is just a few minutes from Hakone-Yumoto station but requires an uphill walk, providing access to interesting attractions and all the natural beauty of the area.

Dining

7.0

The dining experience was delightful, offering a mix of different items that were simple and delicious, though it lacked a variety that could cater to different preferences.

Facilities

8.0

The facilities provided a relaxing atmosphere and added to the overall comfort of the stay.

James

United Kingdom, July 2023

7.6/10

The hotel offers beautiful rooms with lovely bathrooms and indoor/outdoor showers, although they are slightly dated. The rooms are comfortable and come with amazing mountain views. The staff is very friendly. The service was convenient and accommodating, although some staff members seemed slightly inexperienced. The location, while not close to major attractions, is just a few minutes uphill from Hakone-Yumoto station, making it convenient for transportation. The dining experience offers a mix of Japanese and Western breakfast items. The hotel is set in a quiet neighborhood, offering a peaceful ambiance. The facilities are well-maintained and satisfactory.

Rooms

8.0

The rooms were beautiful and comfortable with amazing mountain views.

Service

7.0

The service was convenient and flexible, but some staff seemed slightly inexperienced.

Location

8.0

The location is convenient, just a few minutes uphill from Hakone-Yumoto station.

Dining

7.0

The dining experience offers a variety and mix of Japanese and Western breakfast items.

Facilities

8.0

The facilities are well-maintained.

Charles

United Kingdom, June 2023

9.0/10

I had a quite luxurious stay in the beautiful Hakone area. The room was beautiful with a lovely bathroom and indoor/outdoor shower, extremely clean, and the private onsen on the balcony was cozy and big enough for two people. However, the hotel isn't close to interesting attractions and lacks a shuttle service for guests.

Rooms

9.5

The room was beautiful with a lovely bathroom and indoor/outdoor shower. It was excellent, offering a quite luxurious stay in the beautiful Hakone area. The room was extremely clean, and the private onsen in the balcony was cozy and big enough for two people.

Service

9.0

The service was very professional, felt like a luxury experience without being too much, and the staff were lovely, friendly, and polite.

Location

7.5

The location was really nice and dreamy looking, within walking distance from the bus stop/train station. However, it's not close to interesting attractions, and having a shuttle service for guests would enhance the experience.

Dining

8.5

The dining experience was excellent with extremely pretty and delicious options available. However, I was on the fence about the food selection.

Facilities

9.0

The facilities were top-notch, offering a comfortable and convenient stay with a cozy atmosphere.

Clean

Not close to attractions

Brian

United Kingdom, May 2023

9.0/10

The hotel offers private and clean rooms with amazing open-air baths as advertised. The onsen with a view over the mountain and cherry blossoms is truly remarkable. The rooms are spacious, including a sitting area, great washroom, shower, and private onsen on the deck. The service was impeccable, with amazing and flexible staff who continued their work even during extreme weather conditions. The location, while a bit hard to get to, is within walking distance from the bus stop and train station. The dining experience, although simple, provides a mix of delicious Japanese and Western breakfast options. The facilities are well-maintained, offering a comfortable and luxurious stay.

Rooms

10.0

The rooms were private and clean, meeting expectations with the nice open-air bath and breathtaking onsen view.

Service

10.0

The service was fantastic, with friendly and flexible staff going above and beyond, even in challenging weather conditions.

Location

8.0

The location, while a bit challenging to reach, is within walking distance of transportation hubs and nestled in a quiet neighborhood.

Dining

8.0

The dining experience offered a delicious mix of Japanese and Western breakfast options, although not extravagant.